Welcome info
Thank you for choosing NordSmil as your new dentist
We are so pleased to welcome you! We would also like to share some practical information that is useful to know as a new patient.
If you have any questions about any of this, you are, of course, always welcome to contact us.
Practical information as a new patient
How can I pay at NordSmil?
We kindly ask you to pay in cash or by card after each completed treatment.
You can pay with the following cards:
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Visa
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Visa Electron
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MasterCard
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Maestro
What happens during your first visit to the clinic?
When you arrive at the clinic, please check in by scanning your health insurance card (sygesikringsbevis) or by speaking to the receptionist.
When it is your turn, you will be picked up by your dentist, dental hygienist, or dental assistant.
How far in advance do I need to cancel?
If you are unable to attend your scheduled appointment, we kindly ask you to cancel at least 2 hours in advance, or preferably the day before. This allows another patient to benefit from the time slot instead.
What happens if I don't cancel in time?
In the case of a late cancellation or a no-show, we charge a fee. This is because the time was reserved specifically for you, and we could have helped another patient during that time.
You can view our fees for late cancellations and no-shows here: PRICE LIST
